Here is a complete SMS-compliant Privacy Policy for LighthouseBNB that should satisfy Salesmsg/A2P 10DLC carrier requirements when published publicly on your website.

Privacy Policy

Effective Date: May 7, 2026

LighthouseBNB (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, forms, SMS communications, and other interactions.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit https://www.lighthousebnb.com or engage with our services.

By accessing or using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Property address

• Reservation details

• Inquiry information

• Communication preferences

• Any information submitted through online forms, SMS, phone calls, or email

We may also automatically collect certain technical and usage information, including:

• IP address

• Browser type

• Device information

• Operating system

• Website activity

• Cookies and analytics data

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and requests

• Provide vacation rental and property management services

• Process bookings and reservations

• Send transactional communications

• Send appointment reminders and updates

• Improve our website and customer experience

• Maintain business operations

• Comply with legal obligations

• Send marketing communications where permitted by law

3. SMS Communications & Consent

By submitting your phone number through our website, contact forms, booking forms, or other communication channels, you expressly consent to receive SMS text messages from LighthouseBNB.

These messages may include:

• Booking confirmations

• Appointment reminders

• Customer support communications

• Service notifications

• Marketing and promotional messages

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After sending STOP, you may receive one final confirmation message confirming your opt-out.

Help Instructions

For assistance, reply:

HELP

or contact us at:

Email: support@lighthousebnb.com
Website: https://www.lighthousebnb.com

Consent Not Required

Consent to receive SMS communications is not a condition of purchase or use of our services.

4. Sharing & Disclosure of Information

We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes.

We may share your information with trusted service providers that assist us in operating our business, including:

• Property management software providers

• CRM and communication platforms

• Payment processors

• Hosting providers

• Analytics providers

• Legal or regulatory authorities when required by law

These service providers are required to maintain the confidentiality and security of your information.

5. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

• Improve website performance

• Understand user behavior

• Personalize content

• Analyze traffic

• Support advertising and remarketing efforts

You may modify your browser settings to refuse cookies; however, some portions of the website may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing your information

• Correcting inaccurate information

• Requesting deletion of your information

• Opting out of marketing communications

• Restricting or objecting to certain processing activities

To exercise these rights, contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

We encourage users to review the privacy policies of any external websites they visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

LighthouseBNB
Website: https://www.lighthousebnb.com
Email: support@lighthousebnb.com

REQUIRED WEBSITE CONSENT LANGUAGE (IMPORTANT)

Add this exact language below every form that collects phone numbers:

By submitting this form, you agree to receive SMS communications from LighthouseBNB. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out or HELP for assistance. View our Privacy Policy and Terms of Service.

IMPORTANT:

• “Privacy Policy” must hyperlink to:
  https://www.lighthousebnb.com/privacy-policy

• “Terms of Service” must hyperlink to:
  https://www.lighthousebnb.com/terms-of-service